Stop letting missed calls become your competitor's booked jobs.
A pest control answering service run by trained people, not an AI robot. During your agreed coverage we answer in your company's name, qualify the pest issue and book eligible jobs by your rules.
20 minutes. No contract. We map where jobs are leaking today.
A trained representative picks up —
a real person, not a bot.
Illustrative sample call flow — not a customer testimonial or performance claim.
In pest control, a missed call is often a lost customer.
Pest problems feel urgent — a wasp nest, mice in the walls, ants across the counter. When the first company doesn't answer, many callers simply contact the next available provider instead of waiting or leaving a voicemail.
The problem can't wait
A wasp nest or mice in the walls feels like an emergency. If you don't pick up, the caller just tries the next company.
Give callers a person to speak to
When your office cannot pick up, we answer during your agreed coverage.
Turn enquiries into clear next steps
We qualify the request and book eligible appointments or escalate according to your rules.
One call keeps paying
A single new customer can turn into recurring service — so every call you recover keeps adding up over time.
You know the pattern — you're mid-treatment, driving between stops, or the office is already stretched, and the phone just rings out. That's the gap Callvix covers during your agreed coverage. If you want to put a number on it, our guide to what missed calls really cost walks through the arithmetic using your own booking rate and job value.
Your phone, handled like an in-house office
During your agreed coverage, calls are answered using your company name, following your coverage areas, pricing, and rules — so the experience matches your own front office.
Live call answering
New and existing customers, answered promptly and professionally in your business name — the way your own office would.
Qualify & book the job
We identify the pest issue, confirm the service area, and book the appointment straight onto your calendar — by your rules.
After-hours & overflow
Evenings, weekends, and the calls that pile up while you're busy — covered with the same standards as a 9-to-5 call. Here is how to plan after-hours coverage and escalation.
Trained specialists who know pest control — before they ever answer in your name
We work with pest control companies and nobody else. That focus means our agents already speak the language: ants vs. carpenter ants, one-time vs. quarterly, WDO inspections, "is it safe for my dog?"
Your services, service areas, pricing, and booking rules — learned up front
Urgent issues recognized and escalated the way you'd want
Booking and call details shared with your team by the method agreed at setup; direct CRM entry is the $99/mo add-on
From first call to booked job, in five steps
A consistent, professional experience on the calls we handle — no matter who's on shift.
See it in detailAnswered as your business
Every call opens with your company name and greeting.
Identify the pest issue
We confirm the service type, urgency, and location.
Qualify & capture details
Customer information and notes captured accurately on every call.
Book or escalate
Appointments booked on your calendar; urgent calls escalated by your rules.
You get a clean summary
Clear notes and outcomes — you always know what happened.
A low monthly base, then a flat fee only for calls we handle
No per-minute meter: the rate per call is fixed, though your total still rises with call volume and any add-ons. You pay a flat $2.99 per inbound call—the same whether it is a quick question or a complete booking.
Flat per call, not per minute — a long, tricky call costs the same as a quick one. Plus optional add-ons: After-Hours $199/mo, Weekend $149/mo, CRM Management $99/mo. Base coverage Mon–Fri, 9am–6pm your local time.
Works with the tools your office already runs on
Our representatives can work in the CRM or scheduling system your office already uses with the CRM Management add-on ($99/month), entering call notes and booking details in your own account using access you grant and can revoke. Without the add-on, booking and call details reach your team by the method agreed during setup. There is no native integration or data sync.
See how we work with each system
Use something else? We adapt to your workflow on the discovery call. Software names and trademarks belong to their respective owners; no partnership or native integration is implied.
Your rules, not a generic script
We follow your coverage areas, pricing, and booking logic as configured.
No long-term contract
Scale up for peak season, down for winter. Leave anytime.
A guided onboarding
Launch timing depends on your workflow, phone setup and approval — usually a short onboarding.
Straight answers for pest control owners
No fluff — just the questions owners actually ask before hiring a call answering service.
How much does a pest control answering service cost in 2026?
Per-minute and per-call billing — and how to compare them at your own call volume.
Read the guide
AI answering service for pest control vs. human: which is better?
How AI and trained human answering compare on cost, coverage, urgency and booking — and how to test both on your own calls.
Read the guide
What missed calls really cost a pest control business
The math behind every unanswered ring — and how many jobs you're likely losing.
Read the guideReady to stop losing pest control jobs to voicemail?
Book a free 20-minute discovery call. We'll map your current call flow and show you exactly how Callvix fits — no contract, no pressure.