This Privacy Policy explains how Callvix Solutions (“Callvix,” “we,” “us”) handles information collected through this website, callvixsolutions.com. Callvix is an operating brand providing live call answering and appointment booking for pest control companies across the United States. If you have questions, email contact@callvixsolutions.com.
Information we collect
- Information you give us. When you submit the contact form or book a discovery call, we collect the details you provide — such as your name, company name, email address, phone number, service area and any message. This is used to respond to your inquiry and evaluate whether our service fits your business.
- Usage and device data. Like most websites, we automatically receive standard technical information (such as IP address, browser type, pages viewed and referring pages) through analytics tools, described below.
How we use information
We use the information to respond to inquiries, schedule and prepare for discovery calls, operate and improve the website, understand how visitors use the site, and maintain security. We do not sell your personal information.
Third-party services (data processors)
We use the following third-party services, each of which processes data under its own privacy terms:
| Service | Purpose | Privacy policy |
|---|---|---|
| Formspree | Delivers contact-form submissions to our email | formspree.io |
| Calendly | Scheduling of discovery calls | calendly.com |
| Google Tag Manager & Google Analytics 4 | Website analytics and tag management (cookies) | policies.google.com |
| Google Fonts | Serves the website’s typefaces | policies.google.com |
If we add or change a processor (for example, a session-analytics tool), we will update this list.
Cookies and analytics
We use cookies and similar technologies through Google Tag Manager and Google Analytics 4 to understand site usage. You can control cookies through your browser settings; blocking them may affect some site functionality but will not prevent you from contacting us. Analytics data is used in aggregate to improve the site.
Data retention
We keep inquiry information for as long as needed to respond to you and for our legitimate business records, then delete or anonymize it. Analytics data is retained according to the analytics provider’s standard retention settings.
Your choices and rights
You may request access to, correction of, or deletion of the personal information you have submitted to us by emailing contact@callvixsolutions.com. We will respond within a reasonable timeframe.
Where data is processed
Our operations team is located in Cairo, Egypt, and our third-party providers may process data in the United States and other countries. By using this site or contacting us, you understand that your information may be processed in these locations.
Children
This website is intended for businesses and is not directed to children. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date at the top reflects the latest version.
Contact
Callvix Solutions — contact@callvixsolutions.com · (561) 621-1617