Pest control answering that fits your office software
With the optional $99/month CRM Management add-on, Callvix representatives enter call and booking details in your approved software account. We confirm the access and workflow before coverage starts.
Manual CRM entryoptional $99/monthaccess you grantno automatic sync
- Approved call detailsCaller, issue, address and outcome, captured under your rules
- Callvix representativeEnters the agreed details by hand
- Your software accountUsing a login you grant and can revoke
The answering service itself — answering, qualification and booking by your rules — is $399/month plus per-call usage. Without the add-on, booking and call details reach your team by the method agreed during setup. With it, a representative works in your own account the way an in-house CSR would: you grant the access you are comfortable with, we agree the booking rules in writing, and you can revoke access at any time. Pick your system to see what that looks like.
Answering service for FieldRoutes users
Formerly PestRoutes. Agreed booking windows, recurring-account rules and lead-source fields.
See how it worksAnswering service for PestPac users
Service codes, branches and territories. We build a written mapping table and escalate anything that isn’t on it.
See how it worksAnswering service for GorillaDesk users
Tight schedules call for a defined daily booking window, with everything else escalated.
See how it worksAnswering service for Briostack users
Heavy on recurring service and automated comms, so we book conservatively and cancellation requests are recorded and escalated by default.
See how it worksAnswering service for ServiceTitan users
Follow your business-unit, job-type and source mapping, and escalate requests that do not fit.
See how it worksAnswering service for Housecall Pro users
Apply your pest-service rules to job types, estimates, recurring service and access notes.
See how it worksRead an example conversation
Illustrative sample call, not a recording or customer record. Entering the booking in your software requires the CRM Management add-on.
Running a system that isn’t on this list?
We’ve written detailed pages for these six systems, but they aren’t the only ones we can work with. If your office runs something else — or a spreadsheet and a shared calendar — bring it to the discovery call. We’ll look at the access available, your booking rules and the handoff you need, and confirm whether we can support that workflow before service starts.
The same flat pricing, whichever system you run
Per call, not per minute — a long, complicated booking costs the same as a quick question.
Human answering, qualification and booking by your rules
Monday–Friday, 9am–6pm your company’s local time. Booking and call details are shared with your team using the method agreed during setup, plus reporting on the calls we handle.
- Per outbound follow-up call$0.99
Call notes and booking details entered directly in your system
Added only if you want it. Our representatives work in your own account using access you grant and can revoke.
- Evening coverage+$199/mo
- Weekend coverage+$149/mo
Let’s map your current call flow
A free 20-minute discovery call. We’ll talk through your current call flow and what booking correctly in your system would take. No contract, no pressure.
Software names and trademarks belong to their respective owners. Callvix Solutions is an independent answering service and is not affiliated with, endorsed by, or partnered with any of the products listed. Call workflows are configured around the system your office already uses and are subject to the access you grant.
