Everything pest control owners ask before getting started

Yes. Every call is answered using your business name and greeting, following your call-handling rules. Customers experience the call exactly as if they reached your own office.

Callvix is staffed by real, trained people — not an AI voice bot. Urgent pest control calls need human judgment, warmth, and the ability to handle anything a caller throws at them, which automated systems still struggle with. Callers speak to a person every time. Read our AI-vs-human comparison →

Yes. We qualify the pest issue, confirm the service area, and book the appointment based on your availability, pricing, and service rules, then log the details into your CRM or system.

We log calls and booked jobs into your existing system — including FieldRoutes (formerly PestRoutes), ServiceTitan, GorillaDesk, Briostack, PestPac, and Housecall Pro. If you use something else, we adapt to your workflow during onboarding.

Yes. After-Hours Coverage and Weekend Coverage are available as add-ons, and overflow calls during busy periods are handled with the same standards as any other call.

Callvix has one core plan: a $399/month base subscription for business-hours call answering and booking, plus a flat $2.99 per inbound call and $0.99 per outbound follow-up. Optional add-ons: After-Hours ($199/mo), Weekend ($149/mo), and CRM Management ($99/mo). The per-call rate is flat, not per-minute, so long calls don't inflate your bill. See full pricing →

No. Callvix does not require long-term contracts. You can add, remove, or cancel coverage as your business needs change.

Setup starts with a discovery call to align on your services, hours, availability, and call-handling rules. Most businesses can be live within days of that call.

Callvix uses a globally distributed team, including agents based in Cairo, Egypt, selected for strong English communication and trained specifically on pest control terminology and workflows. Every call still opens and closes under your business name and rules. Read more about our approach →

Callvix works exclusively with pest control companies in the United States. That focus lets our agents be trained specifically on pest control terminology, urgency levels, and booking workflows rather than general-purpose scripts.